Frequently Asked Questions
About Products
Are the watches one-size?
Adjustable for the Perfect Fit
Every watch comes with adjustable straps to ensure a comfortable and secure fit for all wrist sizes. No matter your preference, you can easily customize the strap for the perfect wear every time.
How do the watches operate?
Precision at Its Best
Each watch is powered by a custom automatic movement, ensuring reliable performance and exceptional craftsmanship. Designed for accuracy and longevity, these movements make every timepiece truly unique.
Who is making the watches?
Crafted with Care and Precision
Each watch is meticulously assembled by Timerax, following a selective process to source only the highest quality components. With careful attention to detail and handmade assembly, we ensure every timepiece meets the highest standards of craftsmanship and reliability.
Are the watches waterproof?
Durable and Built to Last
Our watches are designed for both style and resilience. With a water resistance of up to 200 meters, they’re perfect for everyday wear and aquatic adventures. Made with high-quality stainless steel that won’t rust and scratch-resistant sapphire glass, these timepieces are as durable as they are elegant.
About Shipping
What is the shipping time?
Shipping and Delivery Information
- In-stock watches: Shipping takes 3-5 working days for assembly, quality checks, and handling.
- Not in-stock watches: Please allow an extra 10 days for sourcing custom components before shipping.
- Depending on your location, delivery typically takes an additional 10 days.
Your patience ensures we deliver a high-quality, handmade timepiece tailored just for you!
Can I return my order?
Return Policy
You have 10 days after delivery to return the product. Once we receive the return package, we will inspect it to ensure it is in optimal condition. If everything checks out, your refund will be processed and returned to you within 30 days.